Powerstar Middelburg’s commitment to “on-site” servicing hits the spot.
“Our location in Middelburg places us at the heart of mining and industrial activity and that makes our customer demands a little different in that “off-site” (at our dealership) servicing of vehicles is not what they need,” says Powerstar Middelburg Director, Jacques Strydom. “It’s inconvenient for our clients to have their vehicles “off-site” so our teams go out to service where the vehicles are . . . in many instances we also maintain our clients’ own workshops – truly embedding ourselves in a client’s culture and operations in order to keep their fleets running at optimal levels. That’s part of what make us different.”
Another feather in the Middelburg cap is their intimate knowledge of the vehicles and intended purpose.
Jacques (an engineer himself) places great emphasis on his teams working / practical experience in the mining and industrial industries. “This places us in a great position because we can give the right kind of advice and matchup the right vehicles for the client’s intended purpose,” says Strydom. “We complement that knowledge with our standby crews offering 24/7 roadside / on-site assistance. It really does make our service offering unique in that sense.”
Powerstar Middelburg is a family-owned and operated business that prides itself on treating its customers as family too. “Our company name is Qembu – which means “group” – and that “group” speaks to “togetherness”, our shared passions and philosophy that centers around caring for each other, our customers, environment, community and business.”
Powerstar Middelburg offers sales and service across Shantui, Powerstar and FT Series products.